You may redeem gifts by login to “Gift redemption” in VIP zone of Lukfook Jewellery’s official website or Lukfook Jewellery VIP mobile application, either choose any shops of Lukfook Jewellery, Lukfook Joaillerie, Love LUKFOOK JEWELLERY, Heirloom Fortune or Goldstyle, Luvina Jewelers, Ice g. in Hong Kong, China or Macao, China to pick up the gift. Our staff will contact you by phone within 30 working days. If you do not receive the notification call, please call our Customer Service Hotline (852) 2710 9368.

You can redeem the gifts in other regions in accord with the redemption procedure of the regions, and should collect in that region. Postal service will not be provided.