Lukfook Group Staff Crowned Championship at the “2025 Outstanding QTS Merchant Service Staff Award”

(15 May 2025) — Luk Fook Holdings (International) Limited (“Lukfook” or the “Group”) (Stock Code: 0590) is pleased to announce that Ms. Sandra Cheung, Senior Jewellery Sales Supervisor of the Group, has won a Gold Award under the “Outstanding QTS Merchant Service Staff Awards (Frontline Staff)” in the “Fashion and Lifestyle” category at the “2025 Outstanding QTS Merchant Service Staff Awards” organised by the Hong Kong Tourism Board in recognition of her exemplary performance and professionalism in customer service. This achievement fully demonstrates the Group’s commitment to pursuing service excellence. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of the Group, said, “Since the establishment of the first Lukfook Jewellery shop in 1991, the Group has consistently adhered to the service philosophy of ‘Exquisite Craftsmanship, Quality Services and Customer Orientation,’ focusing on enhancing customer service quality. By cultivating a passionate and professional team, the Group is committed to upholding the service standards of ‘Six Heartfelt Service’. Being affirmed by panel judges in winning the championship is not only an acknowledgment of the staff’s efforts and performances, but also reflecting the industry’s high recognition of the Group’s service quality. Looking ahead, we will continue to prioritise our customers, drive service innovation, and strive to deliver an even better shopping experience to consumers worldwide.” The “Outstanding QTS Merchant Service Staff Awards” was launched in 2013. This year, it aims to support the Government’s “Hospitality Campaign”, themed “Let's Go the Extra Mile”, to recognise the contributions of frontline staffs towards service excellence and enhance the service standards in Hong Kong. Ms. Sandra Cheung, Senior Jewellery Sales Supervisor of Lukfook Group, crowned championship at the “2025 Outstanding QTS Merchant Service Staff Award” ~End~

Lukfook Group Awarded “ESG Pledge” for the Third Time Accentuating Its Leading Position in Sustainable Development

(13 May 2025) — Luk Fook Holdings (International) Limited (“Lukfook” or the “Group”) (Stock Code: 0590) is pleased to announce that the Group has been honoured for the third consecutive year with the “ESG Pledge” by The Chinese Manufacturers’ Association of Hong Kong. This recognition highlights the Group’s outstanding performance and ongoing commitment in the areas of environmental, social, and governance (“ESG”), establishing a benchmark as a pioneer in ESG practices within the industry. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of the Group, said, “The Group’s third recognition with the ‘ESG Pledge’ is a testament to its unwavering commitment to sustainable development. We have consistently integrated sustainability principles into our core business strategy, continuously optimising energy efficiency to reduce carbon emissions, and encouraging our employees and business partners to collectively promote sustainable development and create shared value. Looking ahead, the Group will continue to work closely with various stakeholders to drive sustainable development in the jewellery industry, building a low-carbon and sustainable future.” The “ESG Pledge” aims to strengthen the business and industrial sectors in Hong Kong by emphasising the concepts and practices of sustainable development, encouraging the industry to sign the pledge to make commitments and take action to improve ESG performance, striving together to create a sustainable future. Ms. Wong Lan Sze, Nancy, Executive Director and Deputy Chief Executive Officer of Lukfook Group, received the commendation ~End~

Lukfook Group Honoured as “Consumer Caring Company” for 13 Consecutive Years

(12 May 2025) — Luk Fook Holdings (International) Limited (“Lukfook” or the “Group”) (Stock Code: 0590) is pleased to announce that it has been awarded the “Consumer Caring Company” recognition by GS1 Hong Kong for the 13th consecutive year. This honour not only affirms the Group’s service philosophy of “Exquisite Craftsmanship, Quality Services and Customer Orientation,” but also highlights its untiring efforts in continuously providing customers with excellent services and innovative consumer experiences. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of the Group, said, “The Group is deeply honoured to receive the ‘Consumer Caring Company’ recognition for 13 consecutive years. This accolade not only represents industry recognition of both our products and services, but also reflects strong market endorsement. We will continue to uphold the ‘Six Heartfelt Services’ service standard and take it a step further, responding to the government’s ‘Hospitality Campaign’ by understanding customer needs with a sincere heart, always prioritising customer interests and providing high-quality and sincere service experiences.” The “Consumer Caring Scheme” is organised by GS1 Hong Kong, it aims to recognise local enterprises which pursue consumer care as top priority throughout their businesses. The scheme evaluates companies based on four core principles: “Consumer Centric”, “Conforming to Commitment”, “Striving for Quality”, and “Caring for Staff”. It evaluates companies through three assessment processes: self-assessment, company interviews, and an independent third-party consumer survey to comprehensively measure enterprise's performance in customer care and service practices. Ms. Wong Lan Sze, Nancy, Executive Director and Deputy Chief Executive Officer of Lukfook Group, received the honour on behalf of the Group ~End~