Lukfook Jewellery Proudly Honoured with "Hong Kong Service Awards" for 17 Consecutive Years

(24 Apr 2024) ── Luk Fook Holdings (International) Limited ("Lukfook" / the "Group") (Stock Code: 00590.HK) is pleased to announce that the Group has been awarded the "Hong Kong Service Awards 2024 - Quality Living Category (Jewellery and Gold)" by "East Week Magazine". This marks the 17th time of receiving the distinction and is the only one in the category within our  industry to be recognised for more than a decade for driving excellence in customer service. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of Lukfook, said, "The Group is deeply honoured to receive the ‘Hong Kong Service Awards’ for the 17th consecutive year. This achievement underscores the industry recognition for the quality of our customer service. We always provide quality and sincere service to our customers, upholding the service standard of "Six Heartfelt Service" to ensure an exceptional shopping experience for them. Looking ahead, we will continue to enhance the service quality and strive to offer customers impeccable products and services, to further strengthen the industry leadership of Lukfook.” The "Hong Kong Service Awards 2023", organised by "East Week Magazine", aims to recognise companies and brands that provide quality services for customers, and acknowledge companies and brands that consistently prioritise customer satisfaction and strive for excellence. It also recognises their dedication and contributions to the development of Hong Kong, further solidifying and elevating Hong Kong’s international standing. Event Photo: Ms. Wong Lan Sze, Nancy, Executive Director and Deputy Chief Executive Officer of Lukfook Group, received the award from Dr. Bernard Chan Pak Li, JP, Under Secretary for Commerce Economic Development ~End~

LukFook Group Expanded Retail Footprint in Southeast Asia With Grand Opening of its First Malaysia "Lukfook Joaillerie" at Tun Razak Exchange

(16 April 2024) ── Luk Fook Holdings (International) Limited ("Lukfook" or the "Group") (Stock Code: 00590.HK) is pleased to announce the grand opening of the “Lukfook Joaillerie” shop at Tun Razak Exchange (“TRX”) in Malaysia on 13 April. It was graced by Mr Trevor Hill, The Exchange TRX General Manager, Mr. Chan Kah Hui, Deputy President of Federation of Goldsmith And Jewellers Association Of Malaysia, Ms. Moon Lau, TVB Star Awards Malaysia Favorite heroine, accompanied by Ms. Wong Hau Yeung, Shirley, Executive Director and Chief Operating Officer of the Group, Mr. Cheung Cheuk Kin, Billy, Senior Business Director of the Group, Mr. Cheung Chi Keung, Darwin, Deputy Director of Property of the Group and Ms. Kan Lee Ling, Wendy, Head of Lukfook Jewellery Malaysia, who served as the honoured guests. Together with esteemed dignitaries, they witnessed this significant moment. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of LukFook Group, said, “The Group is always committed to exploring markets with growth potential. Southeast Asia, with its booming tourism industry, offers an array of potential long-term investment opportunities. The new shop will enable the Group to expand its points of sale footprint and enhance brand awareness in the Southeast Asian market. We are committed to crafting the finest jewellery for customers to further consolidate its reputation in the international market. Currently, we have more than 3,320 shops worldwide to help us realise the corporate vision of ‘Brand of Hong Kong, Sparkling the World’.” The Group established its presence in the Southeast Asian market since 2010 and has always been optimistic about the development of the region. The newly opened "Lukfook Joaillerie" is located at Kuala Lumpur, Malaysia, TRX, which sits at the heart of the Kuala Lumpur’s international financial district. With over 400 international brands moved in, it has become a new shopping landmark and social hub in Kuala Lumpur, contributing to the Group's further enhancement of brand influence. Address: L1.99.0, Level 1, Tun Razak Exchange, Jln Tun Razak, Imbi, 55188 Kuala Lumpur, Malaysia Mr Trevor Hill, The Exchange TRX General Manager (2nd left), Mr. Chan Kah Hui, Deputy President of Federation of Goldsmith And Jewellers Association Of Malaysia (2nd right), Ms. Moon Lau, TVB Star Awards Malaysia Favorite heroine (centre), accompanied by Ms. Wong Hau Yeung, Shirley, Executive Director and Chief Operating Officer of the Group (3rd right), Mr. Cheung Cheuk Kin, Billy, Senior Business Director of the Group (3rd left), Mr. Cheung Chi Keung, Darwin, Deputy Director of Property of the Group (1st left) and Ms. Kan Lee Ling, Wendy, Head of Lukfook Jewellery Malaysia (1st right)

Lukfook Jewellery Recognised as a "Consumer Caring Company" for 12 Consecutive Years

(10 April 2024) — Luk Fook Holdings (International) Limited ("Lukfook" / the "Group") (Stock Code: 00590.HK) is pleased to announce that the Group has been awarded as a "Consumer Caring Company" by the GS1 Hong Kong for the 12th consecutive year, which recognises the Group's commitment to its "Customer Orientation" service motto and being a local company that provides attentive customer services. Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of Lukfook, said, "The Group is honoured to be selected for 12 consecutive years in the “Consumer Caring Scheme”. We have always been upholding the spirits of professionalism, caring, and excellence in providing our customers with high-quality and caring customer services as well as an exceptional consumer experience. Looking forward, the Group will continue to live up to our ‘Six Heartfelt Services’ service standard, continuously improving our service level and creating an even more thoughtful service experience. The Group strives to make “Lukfook” a globally recognised and desired brand, always providing consumer with high-quality and sincere services.” The “Consumer Caring Scheme” assessment is based on four core principles, including consumer centric, conforming to commitment, striving for quality and caring for staff. A third party appointed by GS1 Hong Kong will conduct a consumer survey to measure the performance of the participating company in terms of quality of consumer care it delivered. Mr. Tse Moon Chuen, Non-executive Director and Honorary Consultant of Lukfook Group, received the honour on behalf of the Group ~End~