Mainland China VIP Application Requirements and Privileges
Simply earn 6,000 points in Mainland China** within 12 consecutive months and you will be invited to become a Lukfook VIP member (Mainland China) for 3 years. Your membership will be renewed if you earned 6,000 points again (except special points) from Lukfook Jewellery, Luvina Jewelers or Ice g. during membership period. Here are the privileges in Mainland China**:
12% discount on Diamond, Natural Fei Cui (Jadeite), Gemstones, Pearl, Karat Gold items or products of Luvina Jewelers▲
5% discount on fixed priced▲ or Ice g. items
30% discount on labour charge of Gold or Platinum items▲
VIP special birthday offers
Redemption of VIP membership points for fabulous gifts and privileges
Invitation to pre-sales of promotional items
Invitation to VIP events
Professional after-sales services
▲Not applicable for solid gold pieces, gold medals, special-priced, privileged-priced, authorised, Collector Series items and timepieces
Points Reward Program
With your Lukfook VIP card, you can earn points to redeem fabulous gifts and enjoy other exclusive VIP privileges for every dollar spent at Lukfook Jewellery, Luvina Jewelers or Ice g.. For purchase of Diamond, Natural Fei Cui (Jadeite), Gemstones, Pearl, Karat Gold items, products of Luvina Jewelers, Ice g. or timepieces, you will earn 1 point for every 1 RMB, HKD or MOP spent. For Gold or Platinum items, you will earn 1 point for every 3 RMB, HKD or MOP spent.#
#For purchase at Lukfook Jewellery, Luvina Jewelers or Ice g. in Singapore, Malaysia, Cambodia, Philippines, Australia and North America, every SGD, CAD or AUD is equivalent to RMB 6, every MYR is equivalent to RMB 2, and every USD is equivalent to RMB 8.
Documents for application
Copy of Sales invoices with minimum of 6,000 points earned from Lukfook Jewellery, Luvina Jewelers or Ice g. in Mainland China**.
Simply fill out the Lukfook VIP Application Form (which can be obtained at any Lukfook Jewellery branches in Mainland China** or downloaded from the Website), and prepare the necessary documents stated above:
1. Mail to Marketing Department, Lukfook Jewellery Garden, No. 60 Liuhe Street, Dongchong Town, Nansha District, Guangzhou (Postal Code: 511475), or
2. Submit to any Lukfook Jewellery branch in Mainland China**
(Application procedure takes about 3 months. The Lukfook VIP Membership card shall be sent to the respective Lukfook Jewellery branch in Mainland China** where membership applications were made.)
Terms and Conditions
To be Lukfook VIP member or renew membership, customers shall be in possession of sales invoices of 12 consecutive months or within the membership period respectively from Lukfook Jewellery, Luvina Jewelers or Ice g. for 6,000 points accumulation*. Only sales invoices of Lukfook Jewellery, Ice g. and Luvina Jewelers from Mainland China** are accepted for membership application. (Authorised sales invoice(s) is/are not acceptable)
The validity of all accumulated points are the earlier of either: 3 years from the first day of points accumulation or the membership expiry date (whichever occurs first).
Only actual spending amount of individual sales invoice is eligible for points redemption. Special points are not counted for membership retention or upgrade.
Customers must present the original copy of valid sales invoice(s) at Lukfook Jewellery branch upon submitting the application or before renewal, Lukfook Group reserves the right to photocopy any sales invoices for processing applications.
For collection, usage, disclosure and retention of customers’ personal data, please refer to the attached “Declaration of Lukfook Group’s Privacy Statement” of the application form.
Lukfook Group may not be able to provide the related service and reserves the right to reject the application if the customer is unable to provide the relevant information.
The herein terms and conditions and relevant membership privileges are applicable at Lukfook Jewellery, Luvina Jewelers or Ice g. in Mainland China** only.
Lukfook Group shall notice the members of the membership privileges and updated news through Lukfook Official Website, notices in branches, mobile messages or email.
** Only applicable to any branches of Lukfook Jewellery in Mainland China (HKSAR and Macau SAR are excluded) The Lukfook VIP privilege in Mainland China is available in the designated Lukfook Jewellery-authorised online shops (Please refer to the respective online shops’ customer service for details). For enquiries, please visit any branch of Lukfook Jewellery in Mainland China or call the customer service hotline of our Group.
*Simply earn 30,000 points within 12 consecutive months and you will become a Lukfook Prestige VIP member. Prestige VIP membership will be renewed if you earn 45,000 points during membership period.
Customer Service Hotline: (86)400 884 6222 (Mainland China)